my97 Responsible Gaming
Gambling should be entertainment only. At my97, you can always maintain healthy gaming habits with self-control tools, limits, and 24/7 support.
Keeping Entertainment from Becoming a Problem
At my97, the wellbeing of our players matters to us. We provide guidance and tools so you can enjoy gambling as the entertainment you love.
When playing football betting, slots, or live casino games, plan your money and time in advance. Only play with what you can afford to lose, and never treat gambling as a way to earn income. Always remember that gambling is a leisure activity meant to be enjoyable.
Only players aged 21+ are allowed to play at my97. We block access for anyone below the required age, anyone who has self-excluded, and anyone for whom gambling has become a problem.
my97 Protection Tools
Deposit Limits
You can set your own limit on how much you deposit within a day, a week, or a month. Using this tool helps you manage your money better.
Cooling-Off Period
If you need a break, you can temporarily close your account for a period of your choice (from 24 hours up to 6 weeks).
Self-Exclusion
If you want to stop playing for a longer period, you can submit a self-exclusion request. This gives you a stronger level of protection that is harder to undo.
Account Security
Your personal information and funds are protected with SSL encryption and secure login technology.
24/7 Support Team
If you run into any issues related to gambling, you can get immediate help in Burmese via Live Chat or Email.
Gaming History Review
You can review your play time, deposits, and withdrawals from your account history, and assess your own gaming habits.
Warning Signs That Gambling May Be a Problem
If any of the questions below sound familiar, review your gaming habits and contact our Support team.
Pay attention to these signs
- Are you chasing losses and spending more and more time playing?
- Are you neglecting family, friends, or work in order to gamble?
- Do you feel an uncontrollable urge to gamble even when you are not happy about it?
- Are you hiding the fact that you gamble and feeling distressed about it?
- Have you found yourself borrowing money or getting into debt in order to gamble?
Responsible Gambling Policy and Rules
Decisions Before You Play
- Set a spending limit for the day before you start — do not go over it.
- Set a time limit before you play — stop when you reach it.
- Only play with money you can afford to lose — never use money you need for essentials.
- Avoid playing when you are feeling down or under the influence of alcohol or drugs.
Age 21+ Verification
You must confirm you are 21 or older to play at my97. We work to prevent underage gambling.
If there are young people in your home, keep your my97 login details secure and restrict access to the site.
Money Management
Gambling is not a source of income. Set aside only a portion of your budget for entertainment and avoid chasing losses. Make sure you understand the wagering requirements before claiming any bonus or winnings.
Time Control
Playing for long stretches can lead to poor decisions. Set a session time limit and take regular breaks. Use the session break tools whenever you can — do not put in more time than you originally planned.
Deposit Limits and How to Self-Exclude
To set your own deposit limit on my97, contact us via Live Chat — provide your account details and the limit amount, and our Support team will assist you right away.
If you want to self-exclude, contact Support with the period you want (7 days up to permanent). During the exclusion period your access will be blocked and cannot be cancelled until the period ends — this protection is one of the key tools of responsible gambling.
Short-Term Break
24 hours to 6 weeks — temporarily block access and give yourself a rest.
Long-Term Exclusion
6 months or more — deeper protection for those facing serious issues.
How to Get Help
my97 Support Team
For any gambling-related issues, our Live Chat is available 24/7 in Myanmar language. You can also contact us by Email to request account limits, exclusions, and session control tools.
Email — [email protected]
Our Support team is ready to help you stay safe. Do not hesitate to ask.
Responsible Gambling — Questions and Answers
Play my97 Games the Healthy Way
You can still enjoy playing within limits you set yourself. Check the FAQ if you have questions, or contact our Support team.
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